Port Orange resumes online Click2Gov payment system

Superion's Click2Gov was previously suspended after a possible data breach in Ormond.


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  • | 2:56 p.m. October 18, 2017
Superion had previously been taken offline to conduct tests and scans after an alleged data breach with the same payment system in Ormond Beach.
Superion had previously been taken offline to conduct tests and scans after an alleged data breach with the same payment system in Ormond Beach.
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After an initial suspension, the city of Port Orange has announced that its online payment system, Superion's Click2Gov, is back up and running as of Wednesday, Oct. 18.

The system had previously been taken offline to conduct tests and scans after an alleged data breach with the same payment system in Ormond Beach. However, no evidence of the Port Orange system being compromised was found.

Port Orange officials have been working with Superion’s support team and confirmed that all software is up to date, including all available software updates and patches. Additionally, city staff executed a security assessment on the Click2Gov system by running a detailed scan, where the results revealed no security flaws detected.

Superion staff executed an independent security assessment using a third-party penetration scanning software application.  This assessment resulted in a grade A, meaning no malicious software or security concerns exist on the system.

“We are pleased to say that our Click2Gov system does not have any malicious software, processes or potential flaws that could leave the system exposed to a data breach,” City Manager Jake Johansson said in a press release. “While no system that is accessible via the internet is ever completely impenetrable or immune to an incident, I have confidence that the system is in good working order and we thank you for your patience while we conducted all the necessary testing needed in making sure your data is safe.”  

Click2Gov system has resumed in accepting online payments, which includes both water utility and business tax renewals.  Automatic bill payments scheduled for Monday, Oct. 16 have now been processed, and the city does not anticipate the need to refund late charges for these customers, as previously stated. The city’s customer service staff is available to assist at 386-506-5720, Monday-Friday 8 a.m. through 5 p.m., except for Wednesday when the office closes at 4 p.m.

 

 

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